Our History, Our Promise: Natural Serenity

At Zen Handmade Soaps, we believe in the power of nature to nourish your skin and soothe your soul. Our handmade soaps are made with carefully selected natural ingredients, free from harsh chemicals and artificial fragrances. Experience the difference of truly natural soap: gentle cleansing, deep hydration and a moment of zen with every use.

Frequently Asked Questions

What is your return policy?

We only accept returns if the product is in its original condition, unused, unopened and in its original packaging. Unfortunately, we cannot accept returns on products that have been opened or used. Please contact us within 14 days of receiving your order to initiate the return process.

Can I get a refund for my return?

Refunds are processed once we receive and inspect the returned product. If approved, the refund will be made to the original payment method:

Credit/Debit Card: This process typically takes 5–10 business days, depending on your bank's processing time.

PayPal: Refunds are processed immediately upon approval.

How do I start the return or refund process?

To initiate the return or refund process, please contact our customer service at zenhandmadesoaps@gmail.com with your order number and details of the issue. We will guide you through the process and provide you with the return address, if necessary.

Do you offer product changes?

We do not currently offer direct product exchanges. If you require a different product, please return the product in its original condition for a refund and place a new order for the desired product.

Contact us for special orders or any questions you may have!